BUSINESS SAVVY SCAN

Long Version

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A Business Savvy Scan gives an organization a clear view of how well employees understand the business, its goals, and the way value is created. It surfaces how people think about strategy, customers, and financial performance, and where there is room to grow their impact.

When employees see the bigger picture, everyday choices start to shift. Decisions become more grounded in what really drives results, collaboration improves across functions, and efforts are more consistently aligned with long-term priorities.

Over time, this strengthens Business Savvy Behavior: people start to recognize patterns in the business, connect their role to key performance drivers, and anticipate the consequences of their actions. This mindset naturally encourages experimentation, innovation, and thoughtful risk-taking in service of both the top and bottom line.

If you are curious about how Business Savvy you and your team currently are, take a moment to complete the scan. You will receive a clear overview of your results, offering a starting point for reflection, dialogue, and targeted development.

Enter your function
We always strive for value creation for the customer
I understand how our products and/or services create value for our customers
We proactively ask customers how our products and/or services create value for them
To our customers, the value of our product and/or service is more important than the price
We decide on what actions to take, based on their expected effects on organizational goals
We measure success with clear objective performance measures
I understand how my performance affects the financial performance of our organization
We are effective in improving the long-term financial performance of our organization
We proactively develop opportunities
We explicitly make choices on which opportunity to chase
We follow up on the selected opportunities
We take action even if we are not sure about the outcomes
People with different functions work together in serving the needs of customers
We have frequent meetings with people from other teams to generate ideas for structural improvements
We cooperate with other teams to improve common goals
People with different functions support each other with the challenges at hand
I feel like I can be myself in my daily situations
I really like the interactions I have with people at work
Most days I feel a sense of accomplishment from what I do
Most days I feel appreciated for my contribution
My work enables my professional growth
In our organization the following groups estimate expected performance
In our organization the following groups discuss the actual performance
In our organization the following groups discuss the differences between expected and actual results
In our organization the following groups discuss what actions to take based on expected financial impact
Our teams have measurable goals that define success of the year
Employees understand these metrics and goals and how they link to overall business results?
Employees help to create their team goals
Our teams publicly track their progress against these goals from week to week or month to month
We share business results, including financial data, with all our employees
We are open to sharing more financial information with our employees
We pay performance based compensation such as bonuses to all ore nearly all of our employees
Our employees understand how their performance drives incentive compensation such as bonuses
Our employees receive some of their compensation in company stock in addition to (or instead of) bonuses
Our teams are consistently involved in efforts to improve products, services, or processes
Employees regularly discuss the performance of the business with their manager
Our company, department, measures customer satisfaction and engagement with formal tools, such as Net Promoter Score (NPS)
Our company, department, follows up with customers to understand what they really value in our products or services
Our company, department seeks input from customers on new products, features, or services
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