With nearly 30 years’ experience, Martec Europe has become an industry leader in the provision of a range of business improvement solutions for automotive retail aimed at helping the sector develop exceptional teams who deliver the very best customer service and achieve target smashing results.
Our solutions incorporate training programme and software support programme including call listening and analysis which cover the three key personal communications channels – telephone, face-to-face and online.
Our portfolio of services cover:
- Telephone Training & Analytics
- Online Training & Analytics
- Retention Training & Analytics
- Face-to-Face Training & Analytics
- Recruitment Programme
- Leadership Training
