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How to implement embedded learning in practice

‘Embedded learning’ is a term you don’t encounter every day, but it’s very interesting for trainers and coaches. With this learning method, the training is closely linked to the tasks participants currently perform in their everyday lives. It’s a form of ‘learning by doing’ — which is useful, because it allows participants to convert theory into practice. And you can quickly identify points for improvement. So, embedded learning is closely aligned with participants’ needs.

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Photo by Marek Okon on Unsplash

An example: sales training on the job

To clarify things, I’ll share an example from my life. A little while ago, I worked with a sales trainer. I told him I found it difficult to call a particular potential customer. He decided to listen in to the call. Afterwards, he immediately provided feedback on my strengths and areas for improvement. As his suggestions were closely related to the tasks I had to perform at the time, his advice stuck with me.


Which approach and learning methods are suited for embedded learning?

Embedded learning is perfectly suited for a well-known performance-oriented approach: the 70:20:10 model, which was created in the 1980s by the Center for Creative Leadership. It means people acquire 70% of their knowledge based on work-related experiences, 20% based on interaction with others, and 10% based on ‘formal’ learning methods (such as the training you provide).

Furthermore, embedded learning fits in well with the principle of experiential learning, which is aligned with the needs participants have at a particular moment. As a trainer, you can make the learning path dependent on the specific questions and challenges the participant is currently facing. You can either do this on a group level (during a training course) or on a personal level (when providing individual coaching).

Of course, it’s also possible to use embedded learning for a traditional training course that is slightly customized. If, for example, you organize a training course for a phone support department, generic materials will take you pretty far. But when assessing a participant, you will have to tailor your advice and feedback to the individual. Sometimes, someone needs additional coaching or personal guidance — for example, because not everyone is equally customer-friendly.


Want to implement embedded learning? Use a blended learning platform!

Blended learning is not just a mix of learning resources. You can also use it to provide customization for individuals. A blended learning platform enables you to standardize a training or coaching program while leaving room for customization. Furthermore, you’ll have the flexibility to offer a mix of synchronous and asynchronous elements to participants.

That is why a blended learning platform is the go-to means for implementing embedded learning — no matter what learning path you want to create!



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